How to Read Your Bill

Your electricity bill shows what you used, how it was priced and when payment is due. Start with these five labelled areas.

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1. Billing Dates

Check the start and end dates of the billing period and the payment due date. Compare bills over similar periods.

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2. Usage

Electricity use is measured in kilowatt hours (kWh). Check the total, daily average and whether the meter reading is actual or estimated.

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3. Supply Charge

This is the daily charge for supplying your property, separate from the electricity you use.

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4. Tariff and Rates

Check the price per kWh and the tariff name. Time-of-use plans may list peak, shoulder and off-peak rates separately. Other charges and solar credits may also appear.

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5. Total and Credits

Check the amount due, previous balance, payments, discounts, rebates and any solar credits.

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Fictional Bill Example

This example is for illustration only. It is not a retailer offer or an estimate of your bill.

Billing dates: 1–30 September 2026 (30 days)

Tariff: single rate

Usage: 300 kWh × $0.30/kWh = $90.00

Supply: 30 days × $1.00/day = $30.00

Illustrated energy charges: $120.00, before any other adjustments.

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Need Help With Your Bill?

Contact BearChoice for help understanding your charges and comparing available plans. You can also read the Australian Energy Regulator’s bill guide.